Recently Added Videos

Insurance Structure:
Length (4 min 46 seconds) – Updated 09/24/21
This video provides a detailed overview of both the master and patient level insurance screens in MEDENT.

Import Risk Assessment DM/HM Report:
Length (3 min 6 seconds) – Updated 09/13/21
This video demonstrates how to import risk assessment information from a DM/HM Report.

Import Risk Assessment Utility:
Length (3 min 11 seconds) – Updated 09/10/21
This video demonstrates how to use a utility to import risk assessment information from a CSV file.

Collaborative Editor “Multiuser Progress Note”:
Length (1 min 16 seconds) – Updated 09/09/21
Collaborative Editor “Multiuser Progress Note”

RPA Professional Menu:
Length (7 min 10 seconds) – Updated 09/01/21
This video provides a detailed overview of the RPA Professional Menu in MEDENT.

RPA Exception Report – How it Works:
Length (7 min 36 seconds) – Updated 08/26/21
This video provides a detailed overview of the patient detail divs in Revenue Performance Advisor’s Autopost Exception Report in MEDENT.

RPA Exception Report – Sort Options, Filters & Actions: 
Length (4 min 49 seconds) – Updated 08/26/21
This video reviews the different sorting options, filters and action icons in Revenue Performance Advisor’s Autopost Exception Report in MEDENT.

RPA Exception Report – Interactive Buttons:
Length (5 min 23 seconds) – Updated 08/26/21
This video reviews the interactive buttons in Revenue Performance Advisor’s Autopost Exception Report.

Patient Wallet – for Patients:
Length (2 min 9 seconds) – Updated 08/17/21
This video provides a general overview of MEDENT’s new Patient Wallet prescription price tool for patients.

Patient Wallet – for Providers:
Length (2 min 17 seconds) – Updated 08/17/21
This video provides a general overview of MEDENT’s Patient Wallet prescription price tool for prescribers.

Care Plan Packages (with Dx) Setup:
Length (5 min 14 seconds) – Updated 07/20/21
This video covers how to set up plan packages that are associated with a diagnosis code. Care plan packages can save users time by automatically completing common tasks, such as ordering a lab or prescribing a medication based on the selected Dx code. Only providers can create Plan Packages (with Dx).

Care Plan Packages (no Dx) Setup:
Length (3 min 18 seconds) – Updated 07/20/21
This video covers how to set up plan packages that are not associated with diagnosis codes. These packages are run from the Bookmark Toolbar in a patient’s chart. Both providers and non-providers can create Plan Packages (no Dx).

Burden of Illness and Member Information Profile (BOI/MIP Program):
Length (2 min 50 seconds) – Updated 06/16/21
This video provides an overview of the new BOI/MIP program button with MEDENT and Agilon Health.

Inovalon Interface (Automated Chart Audit)
Length (3 min 12 seconds) – Updated 03/22/21
This video explains how the Inovalon automated chart audit interface works in MEDENT.

NEW! Billing Rules
Length (3 min 54 seconds) – Updated 06/07/21
This video demonstrates how practices can create a unique library of billing and coding rules in MEDENT.

Referral Patient Detail Screen
Length (2 min 46 seconds) – Updated 02/10/21
This video provides an overview of the referral patient detail screen.

Referral Summary Screen
Length (3 min 33 seconds) – Updated 01/15/21
This video provides an overview of the referral summary screen and the difference between incoming and outgoing referrals.

AMA E/M Toolbar Tutorial:
Length (2 minutes 29 seconds) – Updated 12/11/20
This video demonstrates how to launch the AMA’s E/M CPT Coder WebApp within MEDENT. This tool recommends CPT codes based on Medical Decision Making or Time methodology.

Rounding List Patient Detail Screen:
Length (2 minutes 34 seconds) – Updated 12/11/20
This video provides more information on the Rounding List Patient Detail Screen, where you can add rounding notes and update patient-specific information.

Rounding List Detail Screen:
Length (3 minutes 53 seconds) – Updated 11/30/20
This video provides more information on the Rounding List Detail Screen, where you can add, remove and discharge patients from the list.

Rounding List Summary Screen:
Length (3 minutes 6 seconds) – Updated 11/05/20
This video provides a general overview of Rounding Lists, which can be used to manage patients seen outside the office, periodically or on an as-needed basis.

Diagnosis Selection

Burden of Illness and Member Information Profile (BOI/MIP Program):
Length (2 min 50 seconds) – Updated 06/16/21
This video provides an overview of the new BOI/MIP program button with MEDENT and Agilon Health.

Diagnosis Selection Overview
Length (4 min 8 seconds) – Updated 12/12/19
This video provides a general overview of the Dx Selection screen.

Selected Dx Features:
Length (3 min 41 seconds) – Updated 12/12/19
This video demonstrates some of the selected Dx features in the Dx Selection screen, including the Infobutton and Adjust Ranking button.

HCC Highlighting:
Length (2 min 37 seconds) – Updated 12/12/19
This video shows how to highlight HCC codes in the Dx Selection screen.

SNOMED:
Length (2 min 10 seconds) – Updated 12/12/19
This video demonstrates how to search for ICD-10 codes using the SNOMED Code Set in the Dx Selection screen.

Infrequent Codes:
Length (3 min 12 seconds) – Updated 12/12/19
This video shows how to mark ICD-10 codes as infrequent in the Dx Selection screen.

Chart Central

Completed Progress Note View
Length (2 min 36 seconds) – Updated 01/03/20
This video covers how to configure and use the completed progress note view in Chart Central. The completed progress note view lets users see if a particular document has been created or signed on a patient’s account.

Required Documentation Group & Document Setup
Length (4 min 22 seconds) – Updated 01/15/20
This video covers how to set up the Required Documentation feature in MEDENT. Required Documentation lets users see if certain documents exist from Chart Central.

Required Documentation – Chart Central Setup
Length (2 min 17 seconds) – Updated 01/15/20
This video shows how to display the Required Documentation icons in Chart Central and its functions at the patient level.

Chart Central Column Configuration
Length (1 min 55 seconds) – Updated 01/14/20
This video covers how to customize the order in which the columns display in Chart Central.

Medical Records

Care Plan Packages (with Dx) Setup:
Length (5 min 14 seconds) – Updated 07/20/21
This video covers how to set up plan packages that are associated with a diagnosis code. Care plan packages can save users time by automatically completing common tasks, such as ordering a lab or prescribing a medication based on the selected Dx code. Only providers can create Plan Packages (with Dx).

Care Plan Packages (no Dx) Setup:
Length (3 min 18 seconds) – Updated 07/20/21
This video covers how to set up plan packages that are not associated with diagnosis codes. These packages are run from the Bookmark Toolbar in a patient’s chart. Both providers and non-providers can create Plan Packages (no Dx).

AMA E/M Toolbar Tutorial:
Length (2 minutes 29 seconds) – Updated 12/11/20
This video demonstrates how to launch the AMA’s E/M CPT Coder WebApp within MEDENT. This tool recommends CPT codes based on Medical Decision Making or Time methodology.

Rounding List Patient Detail Screen:
Length (2 minutes 34 seconds) – Updated 12/11/20
This video provides more information on the Rounding List Patient Detail Screen, where you can add rounding notes and update patient-specific information.

Rounding List Detail Screen:
Length (3 minutes 53 seconds) – Updated 11/30/20
This video provides more information on the Rounding List Detail Screen, where you can add, remove and discharge patients from the list.

Rounding List Summary Screen:
Length (3 minutes 6 seconds) – Updated 11/05/20
This video provides a general overview of Rounding Lists, which can be used to manage patients seen outside the office, periodically or on an as-needed basis.

X-ray CPT Compare:
Length (2 minutes 30 seconds) – Updated 05/04/20
This video provides an overview of the X-ray CPT Compare utility, which lets users add missing codes to the practice’s x-ray master file.

Online Scheduling (for the patient):
Length (1 minute 22 seconds) – Updated 04/22/20
This video shows how a patient can book an appointment online.

Online Appointment Scheduling:
Length (3 minutes 7 seconds) – Updated 04/22/20
This video demonstrates how to set up online appointment scheduling for your practice.

Appropriate Use Criteria “AUC” – NDSC CareSelect Interface:
Length (5 min 39 seconds) – Updated 05/07/20
This video provides an overview of the NDSC CareSelect Interface for Appropriate Use Criteria.

Appropriate Use Criteria “AUC” – X-ray AUC Setup:
Length (2 min 39 seconds) – Updated 05/07/20
This video shows how to set up the X-ray AUC Screen, which controls AUC prompting in the x-ray order screen.

Community Chart Overview
Length (1 min) – Updated 11/14/18
This video is a general overview of the Community Chart. The Community Chart can access medical information that resides in other systems for treatment purposes.

Advanced Document Macros
Length (4 min 36 seconds) – Updated 12/04/15
Learn how to take advantage of advanced macros such as how to auto route/reply to a specific user, auto sign and setup the bookmark toolbar to perform multiple actions with one click.

Documenting Family History
Length (4 min 38 seconds) – Updated 10/06/16
This video shows how to efficiently document the Family History, including how to use the Family History Mapping feature to quickly document that multiple family members have a specific finding.

Functional Limitation Reporting – PT OT
Length (2 min) – Updated 03/03/16
This video shows how to optimize the CPT lookup for selecting functional reporting codes.

Flowsheets – How to Use
Length (6 min 6 seconds) – Updated 04/12/16
This video shows how to use flowsheets, including some of the advanced features.

Flowsheets – How to Create
Length (4 min 47 seconds) – Updated 04/12/16
This video shows how to create and customize flowsheets.

Document Tips
Length (22 min 28 seconds) – Updated Pre 2013
This is an older video that covers a range of helpful tips that can save users time. Key items covered in this video include the ability to update your problem templates from a document, the ability set component exclusions and customizing the quick scroll.

Shorthand:
Length (3 min 32 seconds) – Updated 04/15/20
This video shows how to set up and use shorthand in MEDENT.

Dragon Commands:
Length (56 seconds) – Updated 04/15/20
This video demonstrates how to create and use voice commands in Dragon Medical.

Dragon Medical Layouts:
Length (1 min 36 seconds) – Updated 04/09/20
This video helps Dragon Medical users determine which of three commonly used progress note layouts will work best for them.

Dragon Medical Overview
Length (4 min 27 seconds) – Updated 04/09/20
This video provides an overview of how to use Dragon Medical Speech Recognition with MEDENT.

E-Superbill
Length (1 min 20 seconds) – Updated 11/20/15
Learn how to personalize your view of the ESB. This video shows how to customize the number of CPT/Dx codes that display without needing to scroll. The video also covers how to configure the bottom button line and what the folder icon and orange highlight mean.

Growth Charts
Length (2 min 18 seconds) – Updated 07/23/15
This is a general overview video on growth charts. The video also shows a helpful bookmark toolbar tip that enables users to view a different growth chart with one click.

Eye Scripts
Length (4 min 52 seconds) – Updated 08/27/13
This video is a detailed tutorial that shows how to use and optimize eye scripts. It covers setting up which categories display by default when creating a new eye script or when entering an existing eye script.

Immunizations – Series View
Length (7 min 43 seconds) – Updated 03/27/13
This is a detailed video tutorial of the series view on the immunization listing screen, the immunization detail and the VIS setup.

Immunizations – Updating VIS Documents
Length (4 min 14 seconds) – Updated 02/29/16
This is a detailed video tutorial on how to import and update VIS documents.

Immunizations – How to Administer
Length (1 min 49 seconds) – Updated 03/03/16
This video tutorial shows how to correctly mark immunizations as administered to avoid billing under the wrong provider.

Patient Chart
Length (12 min 25 seconds) – Updated 11/12/13
This is a detailed video tutorial that shows how to customize the layout of your patient chart view. It covers setting up chart tabs and configuring specific chart divs.

Referral Summary Screen
Length (3 min 33 seconds) – Updated 01/15/21
This video provides an overview of the referral summary screen and the difference between incoming and outgoing referrals.

Referral Patient Detail Screen
Length (2 min 46 seconds) – Updated 02/10/21
This video provides an overview of the referral patient detail screen.

Vital Signs (Reference Range)
Length (4 min 12 seconds) – Updated 03/08/17
This video demonstrates how to setup a vital sign reference range to indicate an abnormal result. The reference range can also be configured to generate CPT and Dx codes.

Vital Signs BMI (Reference Range)
Length (5 min 19 seconds) – Updated 03/27/17
This video demonstrates how to setup a reference range for BMI that can generate Dx and CPT codes.

Growth Charts
Length (5 min 24 seconds) – Updated 04/24/17
This video is a general overview on how to use Growth Charts in MEDENT. It also demonstrates how to view Preterm, Down and Turner Syndrome growth charts.

Diagnosis Specific Growth Charts
Length (2 min 36 seconds) – Updated 12/13/17
This video demonstrates how to view Preterm Infant, Down Syndrome and Turner Syndrome growth charts in MEDENT.

Prescriptions

Patient Wallet – for Patients:
Length (2 min 9 seconds) – Updated 08/17/21
This video provides a general overview of MEDENT’s new Patient Wallet prescription price tool for patients.

Patient Wallet – for Providers:
Length (2 min 17 seconds) – Updated 08/17/21
This video provides a general overview of MEDENT’s Patient Wallet prescription price tool for prescribers.

EPCS – Associate Certificate (USB Token Only)
Length (1 min 53 seconds) – Updated 01/20/20
This video demonstrates how to associate your digital certificate with your MEDENT login.

EPCS – Associate Certificate (Mobile App Only)
Length (1 min 52 seconds) – Updated 03/02/20
This video demonstrates how to associate your digitial certificate with your MEDENT login.

EPCS – Renewing Your Certificate
Length (2 min 7 seconds) – Updated 01/20/20
This video is an overview of Renewing your EPCS certificate.

RxBenefit Clarity Overview
Length (3 min 20 seconds) – Updated 01/20/20
This video is a general overview of RxBenefit Clarity, a feature that can indicate when prior authorization is needed on a medication as well as the out-of-pocket cost for the patient.

Prescription Drug Monitoring Program Interface
Length (1 min 22 seconds) – Updated 02/14/20
This video demonstrates how to view a patient’s controlled substance prescription history using the APPRISS interface in MEDENT.

Submit ePA (Electronic Prior Authorization)
Length (3 min 9 seconds) – Updated 03/02/20
This video shows how to start and submit an electronic Prior Authorization request from within MEDENT.

Manage ePAs (Electronic Prior Authorization)
Length (3 min 35 seconds) – Updated 03/02/20
This video shows how to manage electronic prior authorizations within MEDENT.

EPCS – Installing Token Software (USB Token Only) 
Length (3 min 4 seconds) – Updated 01/20/20
This video is a  tutorial on how to install the token software.

EPCS – Installing Token (USB Token Only) 
Length (2 min 32 seconds) – Updated 01/20/20
This video is a  tutorial on how to install the token.

EPCS – Security & Authentication
Length (2 min 20 seconds) – 03/02/2020
This video demonstrates how to enable security and authenticate a provider for EPCS.

EPCS – Sign & Send Controlled Substance Prescriptions (USB Token Only)
Length (2 min 41 seconds) – Updated 01/20/20
This video demonstrates how to sign and transmit controlled substances electronically using your USB token.

EPCS – Sign & Send Controlled Substance Prescriptions (Mobile App Only)
Length (2 min 36 seconds) – Updated 01/20/20
This video demonstrates how to sign and transmit controlled substances electronically using the Mobile App.

Medication Selection Search
Length (3 min 24 seconds) – Updated 02/10/20
This video shows how to search for a medication in the drug selection screen.

Medication Selection Coverage
Length (1 min 24 seconds) – Updated 02/10/20
This video demonstrates how to check a patient’s insurance coverage information via the drug selection screen.

Medication Selection Icons
Length (3 min 23 seconds) – Updated 02/10/20
Medication Selection Icons: This videos explains the different interactive icons in the drug selection screen.

Medication Selection SIGs
Length (3 min 25 seconds) – Updated 02/10/20
Medication Selection SIGs: This video shows how to enter prescription instructions in the drug selection screen.

Pharmacy Lookup
Length (1 min 41 seconds) – Updated 02/14/20
This video is an overview of the pharmacy lookup screen. It covers how to set your default counties, lookup filters and view the full pharmacy list for a selected state.

Prescription Detail Screen
Length (7 min 26 seconds) – Updated 02/14/20
This video provides a detailed overview of the prescription detail screen.

Prescription Summary Screen
Length (5 min 8 seconds) – Updated 02/14/20
This video provides a detailed overview of the prescription summary screen.

Custom Prescription Alerts
Length (1 min 51 seconds) – Updated 03/06/20
This video demonstrates how to create a practice-wide custom prescription alert for a medication.

Auto Replace Brand with Generic:
Length (1 min 36 seconds) – Updated 03/06/20
This video shows how to turn on a feature that automatically replaces any prescribed brand name drugs with a generic version.

Template Training

Skin Exam Findings Setup v23  
Length (5 min 12 seconds) – Updated 12/13/17
This video covers how to setup findings in MEDENT.

Skin Exam Findings Overview v23  
Length (2 min 13 seconds) – Updated 10/25/17
This video is a general overview of how the new skin exam findings area is utilized in MEDENT.

Findings Documentation of Skin Exam v23 
Length (4 min 5 seconds) – Updated 10/25/17
This video shows how to document skin exam findings in MEDENT.

Medicare Wellness Template
Length (5 min 41 seconds) – Updated 12/03/19
This video covers how to customize and use the Medicare Wellness Template.

Progress Note
Length (5 min 8 seconds) – 01/03/20
This video shows how to create and complete a progress note in MEDENT.

Template Training
Length (2 min 54 seconds) – Updated 01/24/19
This video is a detailed overview on how to setup problem templates. Problem templates are commonly used in the progress note to quickly document a visit in the patient chart.

General Information

Insurance Structure:
Length (4 min 46 seconds) – Updated 09/24/21
This video provides a detailed overview of both the master and patient level insurance screens in MEDENT.

Digital Signatures:
Length (1 min 48 seconds) – Updated 03/09/20
This video shows how to add digital signatures in MEDENT.

Scanning Options:
Length (2 min 26 seconds) – Updated 02/21/20
This video provides a detailed overview of the scanning menu options in MEDENT.

Scanning Items into MEDENT:
Length (2 min 36 seconds) – Updated 02/21/20
This video provides an overview of scanning documents via the Image Holding Tank, a patient’s chart and a user’s document summary.

Unread Triage Indicator:
Length (1 min 14 seconds) – Updated 02/14/20
This video is an overview of the new unread triage icon in MEDENT.

Setting Your Logo:
Length (1 min) – Updated 02/04/20
This video demonstrates how to upload your practice logo to the login screen in MEDENT.

Password Strength Requirement:
Length (2 min 44 seconds) – Updated 11/12/19
This video demonstrates how to meet the minimum password “score” strength requirement in MEDENT.

Main Menu Button:
Length (1 min 40 seconds) – Updated 01/03/20
This video provides an overview of the main menu button in MEDENT.

Resizing MEDENT Sessions:
Length (1 min 54 seconds) – Updated 01/03/20
This video shows how to resize and reposition sessions in MEDENT.

Request & Pending Signatures:
Length (3 min 28 seconds) – Updated 12/17/19
This video provides an overview of the Request and Pending Signatures buttons in MEDENT.

OCR Scanning
Length (4 min 23 seconds) – Updated 11/26/19
This video demonstrates how to import information from a scanned insurance card or driver license using the OCR Scanning interface in MEDENT.

VisualDx Interface – How to Use
Length (4 min 34 seconds) – Updated 05/06/16
This video shows how to use the VisualDx interface from within MEDENT, including the Differential Builder.

Inovalon Interface (Automated Chart Audit)
Length (3 min 12 seconds) – Updated 03/22/21
This video explains how the Inovalon automated chart audit interface works in MEDENT.

Webcams
Length (1 minute 35 seconds) – Updated 01/14/20
This video covers how to access a webcam to take a patient’s photo in MEDENT.

Bookmark Toolbar
Length (2 min 18 seconds) – Updated 01/03/20
This video shows how to customize your bookmark toolbar in MEDENT. The bookmark toolbar is designed to give users one click access to different areas of the system.

Sidebar
Length (2 min 21 seconds) – Updated 02/25/20
This video shows how to set up the sidebar in MEDENT. The sidebar enables users to see information from other areas at a glance.

Breadcrumbs
Length (51 seconds) – 01/03/20
This video covers how to use Breadcrumbs in MEDENT. Breadcrumbs enable users to escape back multiple screens with one click.

Colorblind Configuration
Length (1 min 33 seconds) – Updated 01/14/20
This video covers how to configure colorbind mode, which enables users to set up preferred shades for common colors in MEDENT.

Chevrons
Length (1 min 41 seconds) – Updated 01/14/20
This video is a general overview of using chevrons in MEDENT. Chevrons enable users to personalize button lines and see all of the available options.

Touch Mode
Length (3 min 25 seconds) – Updated 01/16/20
This video covers how to use touch gestures and the auto keyboard feature in MEDENT.

Main Menu
Length (4 min 5 seconds) – Updated 01/14/20
This video covers how to optimize and use the main menu in MEDENT.

Notifications
Length (1 min 43 seconds) – Updated 01/16/20
This is a general overview of MEDENT notifications.

Message Central
Length (5 min 55 seconds) – Updated 01/16/20
This video is a general overview of message central, which enables users to view multiple message types at the same time while providing access to RCM tools. This feature can be used to keep track of patients in the office based on the status of the E-Superbill.

Patient Information
Length (6 min 17 seconds) – Updated 01/14/20
This video provides a detailed overview of the patient information screen. It covers a wide range of items, from adding an insurance to using advanced features like provider by location.

A/R Notes 
Length (3 min 22 seconds) – Updated 02/05/20
This video is a detailed overview of A/R Notes, which can be used to document information regarding a patient’s claims or balances.

HEDIS Reporting

PQRS Reporting Pop-up Overview
Length (6 min 13 seconds) – Updated 12/23/14
This video is a general overview of the PQRS reporting pop-up. The PQRS reporting pop-up is designed to automatically prompt providers with the applicable PQRS codes based on the measures they have selected to report on.

HEDIS Setup
Length (3 min 35 seconds) – Updated 04/03/19
This video is a general overview of HEDIS Setup.

MEDENT Mobile

MEDENT Mobile Activation:
Length (1 minute 49 seconds) – Updated 01/17/20
This video is a general overview showing MEDENT Mobile Activation process.

MEDENT Mobile Desktop Configuration:
Length (3 min 15 seconds) – Updated 01/17/19
This video is a general overview showing MEDENT Desktop Configuration process.

MEDENT Mobile Setup
Length (2 min 25 seconds) – Updated 01/20/20
This video is a general overview showing MEDENT Mobile setup process

DM/HM

DM/HM Overview:
Length (3 min 43 seconds) – Updated 01/17/20
This video is a general overview of the Disease Management/Health Maintenance chart. The DM/HM chart can be used to see if a patient is due for specific care.

MEDENT Cloud

How to Install Client Software
Length (1 min 14 seconds) – Updated 01/15/20
This video demonstrates how to download and install the MEDENT client software.

Cloud Security Setup
Length (2 min 56 seconds) – Updated 01/14/20
This video shows how to set up security for MEDENT Cloud managers.

Cloud Authentication
Length (3 min 31 seconds) – Updated 01/15/20
This video demonstrates how to authenticate a device to access the MEDENT Cloud.

Cloud Printer Setup
Length (2 min 13 seconds) – Updated 01/15/20
This video shows how to set up printers with the new MEDENT Cloud.

New Cloud Connection
Length (1 min 4 seconds) – Updated 01/14/20
This video demonstrates how to add a new TLS connection in MEDENT.

Risk Assessment

Import Risk Assessment Utility
Length (3 min 11 seconds) – Updated 09/10/22
This video demonstrates how to use a utility to import risk assessment information from a CSV file.

Import Risk Assessment DM/HM Report
Length (3 min 6 seconds) – Updated 09/13/22
This video demonstrates how to import risk assessment information from a DM/HM Report.