Web Services Status

medent Service Status

REPORTED OUTAGE! SEE BELOW!

Service Status Details
Patient Portal Operational Running Normally
MEDENT Kiosk Operational Running Normally
MEDENT Tablet Operational Running Normally
Video Visits Operational Running Normally
MEDENT Cloud Operational Running Normally
Cloud Faxing Operational Running Normally
ePrescribing Operational Running Normally
Community Chart Operational Running Normally
ECS Outage Reported - 02/26/26 - 1:22 pm We have a manual workaround for Medicaid NY. If you are not on a 3/4/26 or later v23.7 medent update, please put in a ticket to receive an update. Thank you.
Eligibility Operational Running Normally
Autopost Operational Running Normally
Medent Mobile Operational Running Normally
Suki Operational Running Normally
DirectLink Outage Reported - 03/09/26 - 9:37 am Directlink DM and Appointment Reminders are not dispatching as expected. Once service is restored, Directlink plans to re-run any missed appointment reminders through their system.
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medent Maintenance Status


Maintenance Status
Routine updates on cloud infrastructure - Cloud services will be unavailable during this time - Scheduled: 03/10/26 - 04:30 am (15-20 minutes)
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