Create a Support case

To create a Support case, please complete the required fields on the form below and then click send.

Please be as specific as possible with your support request. By initially providing more detail our team can more efficiently look into your request .

Your preferred contact selection will be used whenever possible. However, depending on the nature of your submission, support may contact you with either method.

Please check out our additional support form options available here for other requests such as, but not limited to:

Request MEDENT Training
Request a new MEDENT Interface
Request 835 Enrollment Setup
Request To Add New Provider
Request To Deactivate Provider
Request To Add New Insurance
Request To Add New Billing Rule
Request to email invoices & monthly statements



4/29/2024 - 2 p.m. EST - MEDENT continues to work with Change Healthcare and Optum to restore both RPA and Direct (aka Vision) services. Please continue to check the MEDENT Manual for updates and additional information. We will continue to provide updates via MEDENT's support page, the MEDENT Manual and our eNewsletter.

MEDENT Account #*

Practice Name*

Your Name*

Title:

Preferred contact method*

Preferred phone # for call back*

- -

Practice phone #

- -


E-Mail Address*


Area of System *

Subject*

Description of Support Inquiry*


Provider: *

Providers Affected:

Patients Affected: *

How many Patients?

Patient Examples (up to 5): (optional)

File Attachment: (optional - 8MB max)
(.png,.jpg,.jpeg,.pdf,.xls,.xlsx,.doc,.docx,.tiff,.tif)