CCS Use ONLY - This should only be done by Terrie P.
| 2. | Select Credit Bureau of Columbus Cos. Interface |
| • | Password: Please for password |
| 4. | Implement collection interface for Credit Bureau of Columbus Cos: Yes |
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| • | Set up new or change existing Collection Agency in the Master File. Before changing an existing Collection Agency, make sure that the office hasn't used this in the past for other collection activity. |
| • | Change the collection agency name if needed |
| • | Click Ins Co Screen / [F5] |
| • | AB (Assignment of Benefits): Y |
| • | AA (Accept Assignment): Y |
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| • | There is logging on the collection control file. This log will show any additions and/or changes made to the control file information. It will log everytime a collection file is selected and by what method. It will log if a previous collection file is overwritten by a new file. |
| • | File Sequence #: Leave blank |
| • | Bureau Client #: Given by CBCC |
| • | Transmission #: 18882330657 Note: Add any additional information client may need, e.g. 9 before the number |
| • | Remote ID: Given by CBCC in format of MEDENTxx |
| • | Remote PWD: Given by CBCC in format of PASS0xx |
| • | BaudR Override: Leave blank. This is set by the modem. |
| • | Note Type / Cat: These are Note Types and Categories that pertain only to the Collection Agency. Notes must be added to avoid problems with your transmission to the collection agency. If Notes are to be sent to the collection agency, only the notes that pertain to collections can be selected. Sending any other notes to the collection agency, will be a violation of HIPAA standards. |
| • | Agency Co #'s: [F1] for Insurance Company/Collection Agency list |
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| • | Add the Collection Agency to all of the accounts that need to go to collections through Patient Insurance. |
Patients > Select Patient > Ins > New > Select CBC in InsCo field
| • | Move Open Non-Assigned Charges on this Account to CBC? |
| • | Yes: Moves all open Non-Assigned charges (charges out to the Patient) to this company. |
| • | No: Requires each charge to be put individually out to this company |
| • | Still Allow Appointments for Account Members to be Scheduled? |
| • | Yes: Only for primary Patient party, must do for all. |
| • | Use the Patient's Social Security number in ID # field: click Use Pat SS#. |
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| • | After all Patients have had the collection agency added to their account, select out a file and transmit. Note: If the primary Patient 2nd Address is attached to the account, this is the address that will be transmitted as long as the from and thru date have been completed. This is the website for CBC where the clients log in: https://www.webdataexchange.com/cehttp/html/main.htm. |
| • | Office Tools > Interfaces > Export to Collection Agency > Credit Bureau of Columbus Cos |
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| 1. | Add the client's name and account # to the document attached to the Collection Agency MEDENT Account. The code is ..Cur12sup - Current Client List. In the event that some programming needs to be done for the collection agency, we can be sure to send updates to all the listed clients, i.e. Acct # 1155 Credit Bureau of Columbus Cos > Chart > Documents, etc |
| 2. | Check the client's insurance to be sure the correct collection agency is listed. If the correct information is not attached or is missing send a triage link to Patty B. She will update this information. |
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| • | Currently we offer these selections: |
Select Accounts for Collections (Individually)
Select Accounts for Collections (Search All)
Send Service Notice to Collections (Individually) - Not required for Credit Bureau of Columbus Cos
Transfer Collection Agency File to Diskette - Not available for Credit Bureau of Columbus Cos
Transfer Collection Agency File via Modem / FTP - Not available for Credit Bureau of Columbus Cos
Transfer Collection Agency File To Your PC's Hard Disk
Print Collection Agency File
Collection Agency Control File
